Report
Customer Feedback | Aug 1, 2022
Understanding customer satisfaction trends is essential for every business decision maker. Customer feedback provides the cornerstone for employee empowerment, recognition and feedback.
VOC ensures that every customer has the opportunity to resolve their concerns before turning to social media or regulators.
Understanding customer satisfaction trends is essential for every business decision maker. Customer feedback provides the cornerstone for employee empowerment, recognition and feedback.
VOC ensures that every customer has the opportunity to resolve their concerns before turning to social media or regulators.
For more information on customer feedback and VOC, take a look at our report "CentraCX: VoC Best Practices 2022"
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