GSN GenesysCloud Service

Ideal for businesses wanting a fully-featured, affordable
and quick to deploy contact centre solution.

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GSN GenesysCloud Service

The GSN GenesysCloud Service is ideal for organisations wanting an affordable and quick to deploy Contact Centre solution. It is a fully featured, configurable solution delivered with the simplicity of the cloud, enabling you to delight customers with rich personalised experiences.

It is the ideal solution for contact centres with 10 to 500+ seats. Fast and easy to configure, all you need is internet access to get started. The GSN GenesysCloud service combines the advanced capabilities of Genesys the world’s leader in omnichannel contact solutions with local GSN expertise and support to give you a personalised service with global scale.

With local expertise, GSN can respond to your needs quickly – whether that be feature development, bespoke customisations, service & support, training, or simply expert advice.

Download the GSN GenesysCloud Service Playbook here. 

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…allows us to quantify at a large scale how customers are feeling about the service we deliver, which we use to improve our products, our contact centre and how we do business with our customers

Alex Hnarakis, Head of Service Optimisation & Premium Support
MYOB

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Melbourne HO: L2, 636 St Kilda Rd VIC 3182
Brisbane: L54, 111 Eagle St QLD 4000
Perth: L25, 108 St Georges Tce WA 6831
North Sydney: L4, 275 Alfred St NSW 2060
Hobart: L3, 85 Macquarie St TAS 7000
Canberra: M Centre, Palmerston Ln ACT 2603
Adelaide: L3, 97 Pirie St SA 5000

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