“Making every connection count” is at the core of how we work at GSN. It drives our passion for connecting businesses, people and customers, through innovation. We’ve been building and innovating software since 2003, and we continue to introduce new features and products to meet the changing needs of contact centres just like yours. Leverage our expertise to gain actionable insights that drive your contact centre performance.
customer experience
market leading solutions
Customer engagement
GSN delivers innovative, market leading technology to help businesses engage customers. empower teams. enable continuous improvement.
Need feature-rich, scalable contact centre software with advanced integration capabilities? You’re in the right place. GSN enables communication with your customers across multiple channels including voice, SMS, email, web, and social. With reliable and intelligent features that deliver personalised experiences, reduce wait times and provide actionable insights, GSN cloud contact centre solutions can support your business in delivering industry-leading customer experiences. Discover cloud call centre software for modern teams at GSN.
We bring together leading customer engagement solutions to create value in every customer interaction
Engage
Engage customers across every channel
Empower
Empower teams to deliver exceptional outcomes
Enable
Continuous improvement across your business
Customer experience is now a key differentiator for business success. Delivering a consistent high-quality customer experience requires modern innovative technologies that seamlessly bring together process and people. Whether you need to manage a single team, multiple offices, or a remote workforce, our outbound and inbound call centre software offer the features you need to handle calls from anywhere in the world. We provide sophisticated omnichannel customer experiences delivered with the simplicity of the cloud.
If you are looking for a true partner that is willing to take the time to understand your business challenges…I highly recommend GSN.
Dan Giesen-White, Group Executive Digital & Business Technology
McMillan Shakespeare
…allows us to quantify at a large scale how customers are feeling about the service we deliver, which we use to improve our products, our contact centre and how we do business with our customers
Alex Hnarakis, Head of Service Optimisation & Premium Support
MYOB
Customer Driven
Trusted by leading Australian & NZ companies.
Quality Partnerships
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