GSN Confirmed As Australian Government Digital Transformation Agency Telecommunications Supplier 2020

We’re excited to announce our selection to the Australian Government’s new Digital Transformation Agency (DTA) Telecommunications Marketplace.

The DTA has worked extensively to overhaul the government’s telecommunications buying scheme, creating a Telecommunications Marketplace for services including contact centre systems, voice carriage, unified communications, enterprise mobility as well as managed voice, network, and internet services. This new supplier panel replaces the Government’s previous telecommunications services, mobile, and telecommunication management panels.

The direct supplier relationship between GSN and the Australian Government allows more Australian organisations improved access to GSN’s leading contact centre, unified communications, and telecommunications solutions.

“The new Telecommunications Marketplace delivers a service that helps agencies to continue their digital transformation. It will be launched through the ICT Procurement Portal with new functions to make buying and selling even easier, and will be the go-to platform for selling telecommunications to government.” Lucy Poole, General Manager of the Sourcing and Enabling Division at the DTA.

Richard Fink, CEO of GSN, says “We are delighted to join the Australian Government’s new Telecommunications Marketplace. Selection means we are able to make our portfolio of award-winning customer engagement solutions more accessible to government agencies of all sizes across Australia”.

For more information, please contact Tim Noll (Enterprise Architect) at GSN on +61-(0)437 287 531.

About GSN

GSN is an Australian owned customer engagement solutions provider and a pioneer in Cloud and SaaS technologies since 2003. GSN delivers innovative customer engagement solutions with data and insights, service design, and development expertise to create value in every customer interaction.

We’re excited to announce our selection to the Australian Government’s new Digital Transformation Agency (DTA) Telecommunications Marketplace.

The DTA has worked extensively to overhaul the government’s telecommunications buying scheme, creating a Telecommunications Marketplace for services including contact centre systems, voice carriage, unified communications, enterprise mobility as well as managed voice, network, and internet services. This new supplier panel replaces the Government’s previous telecommunications services, mobile, and telecommunication management panels.

The direct supplier relationship between GSN and the Australian Government allows more Australian organisations improved access to GSN’s leading contact centre, unified communications, and telecommunications solutions.

“The new Telecommunications Marketplace delivers a service that helps agencies to continue their digital transformation. It will be launched through the ICT Procurement Portal with new functions to make buying and selling even easier, and will be the go-to platform for selling telecommunications to government.” Lucy Poole, General Manager of the Sourcing and Enabling Division at the DTA.

Richard Fink, CEO of GSN, says “We are delighted to join the Australian Government’s new Telecommunications Marketplace. Selection means we are able to make our portfolio of award-winning customer engagement solutions more accessible to government agencies of all sizes across Australia”.

For more information, please contact Tim Noll (Enterprise Architect) at GSN on +61-(0)437 287 531.

About GSN

GSN is an Australian owned customer engagement solutions provider and a pioneer in Cloud and SaaS technologies since 2003. GSN delivers innovative customer engagement solutions with data and insights, service design, and development expertise to create value in every customer interaction.

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