Blackbox Technologies Acquires GSN Australia

Black Box’s global IT, technology solutions and consulting services provide excellent connectivity and collaboration capabilities on a global scale. The acquisition of GSN will enable Black Box to further expand its presence and solidify its mission of increasing global business connections. GSN’s expertise and offerings in connectivity and collaboration will complement Black Box’s existing capabilities.

Commenting on the acquisition, Sanjeev Verma, President & CEO of Black Box Corporation says, “The acquisition of GSN Australia aligns with Black Box’s growth strategy and expands its portfolio of products and services. As a result of this acquisition, Black Box will be able to offer its customers an even wider range of cloud contact centre and digital experience solutions that further strengthens its position in the Trans-Tasman markets.”

Richard Fink, CEO of GSN says, “GSN’s team of experts bring together traditional and digital engagement solutions to help customers transform their employee and customer experiences — at scale! We are thrilled to join the Black Box family and continue this journey together.”

GSN has been helping customers transform their employee and customer experiences by integrating traditional, digital and cloud CX solutions. The acquisition of GSN by Black Box further enhances a strong Sales, Marketing and Service team in the trans-Tasman region, and will further expand Black Box’s deep domain service delivery expertise that delivers results for global customers.

Aatef Khayat, VP & Business Head for Australia and New Zealand welcomed the GSN Australia team to the Black Box family, highlighting the shared commitment to transforming customer experiences with advanced connectivity and collaboration solutions for the #ANZ region and beyond.  “Aligned with the acquisition, Black Box is primed to cater to the changing technology landscape and AI advancements, better serving businesses, governments and diverse industries.”  said Khayat.

The consolidation of resources and knowledge from both companies will result in the development of innovative services that cater to the growing demand for advanced connectivity and collaboration solutions.  Black Box will be better equipped to meet the evolving needs of businesses, governments and organisations across industries.

The GSN team is excited about the future with Black Box and what we can jointly achieve in the CX space with leading partner Genesys for cloud contact centre solutions.

Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services to businesses around the globe.  The breadth of our global reach and the depth of our expertise accelerate customer success by bringing people, ideas and technology together to solve real-world business problems.  Our IT infrastructure solutions, services and products enable secure, flawless connectivity and meaningful collaboration for businesses in every major market sector on six continents.