GSN was founded in 2003 – and – in partnership with Genesys (the leading global provider of omni-channel contact centre solutions) – pioneered the Contact Centre Cloud (CCC) in Australia. Since that time, GSN has developed unique insights that have driven the region’s most capable CCC platform. Today, the business has evolved to become a leading provider of innovative customer engagement solutions across Australia and NZ. GSN develops solutions, and partners with many award-winning local and international businesses, to ensure our clients always have access to the latest innovation. Our solutions are developed for the Cloud as SaaS enabling our clients to quickly deploy and realise business benefits sooner.
GSN is headquartered in Melbourne with operations throughout Australia and New Zealand.