Cloud Carriage

The cloud carriage platform brings together points of interconnect with carriers and major public cloud platforms to create a business specific carriage offering

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Communications solutions to connect customers and team members

As a registered Carriage Service Provider, the cloud carriage platform brings together points of interconnect with carriers and major public cloud platforms to create a business specific carriage offering. Advanced business capabilities that address redundancy, security and reporting are combined with end-to-end service management to deliver a sophisticated and cost-effective telecommunications service.

Cloud Calling for Contact Centres

Developed specifically to meet the demanding needs of contact centres environments the Cloud Calling for Contact Centres includes:

  • near real-time billing visibility and data reporting
  • fraud detection and prevention
  • advanced redundancy for inbound & outbound traffic
  • carriage diversity for inbound and outbound traffic
  • mobile Number Presentation
  • advanced Toll-Free Number services
  • integration with advanced services from the GSN product portfolio
  • geographic number range routing

Cloud Calling for Contact Centres

Developed specifically to meet the demanding needs of contact centres environments the Cloud Calling for Contact Centres includes:

  • near real-time billing visibility and data reporting
  • fraud detection and prevention
  • advanced redundancy for inbound & outbound traffic
  • carriage diversity for inbound and outbound traffic
  • mobile Number Presentation
  • advanced Toll-Free Number services
  • integration with advanced services from the GSN product portfolio
  • geographic number range routing

Cloud Calling for Microsoft Teams

Developed specifically to support Microsoft Service Providers, Cloud Calling for Microsoft Teams delivers an exclusively wholesale product that enable MSPs to offer competitive telephony solutions to their Office 365 customers.

Enabling cloud-based voice calling for Microsoft Teams. It is a powerful productivity tool that enables people to work when and where they want to make calls to landlines or mobiles within Microsoft Teams.

  • Empower People: work where and when you need; present a professional image; unified communications; and never miss an opportunity with fully featured calling solution.
  • Save Money & Simplify Business: replace existing phone systems; simplify billing and own your business numbers
  • Automated provisioning and management to reduce administrative overheads

…allows us to quantify at a large scale how customers are feeling about the service we deliver, which we use to improve our products, our contact centre and how we do business with our customers

Alex Hnarakis, Head of Service Optimisation & Premium Support
MYOB

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